Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of Butcher Block USA

    Copyright © 2013-2021 Butcher Block USA. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2021 Butcher Block USA. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Pictures and illustrations may vary from the actual product.  Information, including product pricing and availability, may be changed or updated without notice. Butcher Block USA and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion. 

  • Privacy Policy
  • We respect your privacy and will not sell or disseminate your information to anyone not directly associated with filling your order.

  • Shipping & Delivery
  • At this time, Butcher Block USA ships merchandise to locations within the United States.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All prices are quoted FOB Factory. All shipments are made through common carrier. Please advise preferred shipping carrier when you order.  You will be shown shipping charges at time of order or you can call us for that information.  

    Butcher Block USA is not responsible for damages that happen in transit.  Buyer should inspect and count all items before accepting the shipment, report all issues to the driver immediately and note such on the delivery receipt.  It is the responsibility of the buyer to make freight claims with with carrier.  Concealed damage claims must be made promptly (within 5 business days) and directly with the carrier.  Report any and all claims to Butcher Block USA.

  • Sales Tax
  • Butcher Block USA charges sales tax for merchandise purchased from or shipped to Michigan.

  • Warranties
  • All products are warranteed against defects in workmanship for a period of one year when products are used as intended under normal condistions.  The warranty shall not exceed the original purchase price and Butcher Block USA shall not be liable for any consequential damages.

    Wood products will expand and contract with the humidity and temperature.  Store all butcher block panels flat and do not stand them on end or on side.  Always refinish marks, holes, scrapes and nicks to minimize warping and cracking.  Always drill a pilot hole to minimize the risk of cracking when fastening the top to the bench, tables legs or cabinet.  Tops must be installed correctly and well maintained for warranty claims to be honored.  Mineral oil finsihed tops should be re-oiled whenever they appear dry to resist cracking and splitting.

    Wood will respond to changes in temperature and humidity. Consequently, you must allow the top to move with these changes. When installing your butcher block top, make sure that the hole in the work bench or cabinetry is larger than the fastener being used. The larger hole will allow the top to move with the weather. Pre-drill pilot holes for fasteners and do not over tighten the fastener.

    If your butcher block is unfinished it will cup or warp if left unwrapped and exposed to the air. Wrap the top in plastic or leave it banded to the pallet to prevent warping. Finish the top as soon as possible. We cannot warranty unfinished tops for cupping or flatness.

    Your butcher block top may have been finished with food grade mineral oil…the same mineral oil you can buy at the grocery store. You should reapply mineral oil to the top and sides as often as necessary to keep the top from drying out. A rule of thumb is to reapply the oil once a week for the first month, once a month for the first year and then as needed. A top that is too dry is prone to cracking on the edges.

    Do not submerge your block into water. You may clean the block with soap and water and you can sanitize the block with diluted white vinegar or bleach solution. Do not let liquids sit on the block for long periods of time.

    With some simple care and maintenance your butcher block top will last for many years to come.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed. Butcher Block USA reserves the right to change its payment procedures at any time without prior notice to you.

    Butcher Block USA will not accept returns unless prior authorization is given.  Custom orders cannot be returned for any reason.